Jack

Thank you for your time and your feedback. You are a CLASS ACT and it is a pleasure knowing you.

Steve

Jack
The commercial that has your daughter tell of how you gave a woman $600.00 for a watch that she was only offered $25.00 from the crooks who buy gold is a great commercial Jack I am still getting the Free Fuel Center gas cards from John A. He has been good about getting back to me when I email or call him and I have received most of the Free Gas cards up to now. I really appreciate you offering to just give me the $500.00 to pay off the frustration I went through in the beggining and for several months to follow, but I did not feel right in you having to pay off their incompetence.
Thank you for your consideration in the past with the Free Fuel Center promotion and for the Very nice earings I purcased for my wife to get the promotion. Steve B.

Hello Jack:

I just wanted to thank you once again for your assistance. Rosemary is very happy with her new ring and is impressed with your professionalism and empathy.
I look forward to dealing with you, your staff and your stores in the future.
Regards,

Gene Gouthro

Hi Hillel,

I just want to say thank you for the help and service your staff have provided me, you might remember I am the auction winner from last Friday. My fiance and I are very happy with the diamond engagement ring purchased this Valentine's day. In addition I like to mention your new employee Quentin from the Bathurst/Glencairn location, he was very helpful during the process.

Cheers,
Paul

Hi Hillel,

I just wanted to pass along a quick note with my sincere thanks for all your help in selecting the "perfect" diamond for Annie!

Here's for hoping she says yes ...

Thanks again,

Chris

Hi Hillel
Thanks for following up with my recent ring purchases. Aside from the one that Tony got for me that is absolutely stunning (many compliments indeed), I am very happy with my wedding band and engagement ring. It's amazing what a new setting will do for the center diamond ..... twinkle ....twinkle. To be honest with you, I am very distracted by hands lately. I can't help but look down every so often to admire my rings, it certainly puts a smile on my face. A job well done. Bravo!!
Sincere thanks and I hope to see you soon,
A.P.

Hi Avi!
Merry Christmas to you!
On Tuesday night at about 9:30 I proposed to my Lisa. She was surprised that I had a ring. :-)
It is the most beautiful ring she could imagine. She can't stop looking at it!
Thank you,
You helped to make our dream come true.

Very thankful,
Kevin

Hello Jack,

My name is Alex. I would like to thank you for resolving the issue with the cash certificate at the Keel location today!

Also, your staff members were very patient and allowed us to take our time in selecting the items that we bought with the certificate, despite the fact that the store was so busy. In hindsight, I realize that this was not a good day for redeeming a certificate, however I moved to Niagara Falls, and come to Toronto once every 2 months or so; and today was one of those days.

Also, I wanted to thank you and your company for running the Radio Shopping Network every Wednesday, on the Bill Carroll show. I am a 23 year old professional, and cannot afford to spend thousands on jewellery, however due to the RSN I am able to buy some beautiful gifts for my girlfriend and look like a hero. I even sent some jewellery as a Christmas gift to my mom in Ukraine, and she absolutely loved it. Also, I was able to pick up a beautiful Bill Carroll watch for myself a couple of months ago, that was truly a killer deal!

Thanks once again, I look forward to visiting the "Java and Jewels" restaurant at the Bathurst location on my next visit to Toronto.

Continue the great work! Happy Holidays to you and your family and everyone at Omni Jewelcrafters!

Sincerely,

Alex T.

Done! Thanks!

I’ve got to tell you that the experience from email to handshake was incredible. The young guy at the Bathurst / Glen Cairn location was outstanding. He too recommended the 1 cw studs. He educated me enough to make me comfortable; but not enough to confuse me and I was out of there in 10 minutes. Most importantly, he made the experience fun.

I still know very little about earrings; but, I know people and the young guy behind the counter at Java and Jewels is an outstanding asset to your company.

Thanks again for the help and have a great holiday season.

I’ll be back.

Brian

Hi Hillel,
thank you for not leaving a message not to spoil any surprise, i had the pleasure of doing business with you about 2 and half years ago with when i purchased a diamond ring set from you for my wife(rose).
She loves it and get's many many compliments. I am leaning more towards the 1 ct diamond studs. I will call you tomorrow morning to discuss.
thank you,
Rob W.

Hello Mr. Berkovits:

I am wearing my new Eternity ring, it is just lovely. The diamonds are beautiful, and Gregory says altogether there is a "carat" on my finger. I have wanted one of these rings for so long.

Gregory and Sonia were very nice to me for sure and I am glad Gregory phoned you for confirmation. I assured them I would come again.

Mr. Berkovits thank you so very much. You have turned a very unhappy situation around so nicely and as you have said it helped you too.

My dream happened to-day thanks to you.

Yours sincerely,

Marg. D.

Hi Hillel,
I’m writing you today to introduce you to my best friend Chris (copied above). He has finally decided to take the plunge and propose to his girlfriend but before that happens he needs to find an engagement ring. He knows how happy I was with my purchase and he asked me if I could introduce you two.
Chris – now all you need to do is find some time to go to the store.
Jeffrey N.
Category Specialist - Ink and Toner
Staples Canada

I picked up a ring last week that I won by auction I love it.

Lisa B.

Hello Mr. Berkovits,

I’m delighted to tell you I picked up my earrings from Omni Jewelcrafters (Keele Street/Hwy 7 location) yesterday 27th August. There’s no way I can tell the difference between the original earring and the replacement, so I couldn’t be happier and I got exactly what I was looking for. Alex kept me right from the get-go – do it once and do it right – a man of my own heart. Marty called on Wednesday and left a message to say my earrings were ready for pickup – fantastic turnaround time. I had a lovely chat with the gentleman who buzzed me into the store about adding another diamond to my engagement ring. He went one better by suggesting a ½ CWT to add to my two x ¼ CWT and a new setting – I like his way of thinking! He even showed me what it would look like – just gorgeous. I’m gently working on my wonderful husband to make that one happen – one thing at a time! I hope this is the start of a long and happy relationship with Omni Jewelcrafters. I felt very comfortable dealing with your expert and friendly staff and would have no qualms about returning to Omni for any future purchases.

Thank you for your help. Hope you’re enjoying your holiday.

Best Regards

Elaine D.

Dear Jack,
I cannot tell you how impressed I am with you. Not only for your fast response but also that you are taking this seriously. You have already moved up the ladder in my book! I will return.
Joy Vezina

Hillel

Thank you for both your time and expertise in helping me with the auction process this morning. It was a pleasure speaking with you and your approach was refreshing. Look forward to seeing the "fruits of our labour" when I pick up the earrings as this is the first time I have bought sight unseen.....which speaks volumes.

It was also very kind of you to extend an invitation to contact you directly, after discussing the tennis bracelet that was featured in the Star Auction page this week. Looking forward to finding something along the same lines with the same added bonus of value, any suggestions or thoughts please do not hesitate to contact me.

Hopefully something will come up that might fit the bill, in the meantime take care, many thanks again and God bless.

Helen

Hello.

On Monday I brought my wife's eternity band to the Heartland Omni
location to drop it off for repair as per your email to me on Sunday.

I have it back in my hands already ... Thursday.
Very fast.

The service at the Heartland store was excellent as was your service
at point of sale and your replying to my question a few days ago.

My entire Omni experience continues to be most impressive.

Thank you (and your staff at Heartland) very much and I assure you
that I will only shop at .. and will refer all I can to ... Omni Jewelcrafters.

Hi Boss's!
I just wanted to let you know how much I have enjoyed working for you and the Omni Family. I have made friends for life.We work together as a team to offer customers the best prices and the best service. Omni has a non-corporate appeal that makes people feel comfortable and welcomed.
Jack,Thank-you so much for everything
I wish everyone at Omni all the best!
Lisa-Marie

Dear Jack,

Thank you so much for all the time you've taken with my request to see this ring. I was in your Oakville store again on Thursday and I saw the setting (minus the sapphire) and, while it is absolutely stunning, I decided that one of your other rings looks better on my finger. Sherri has been wonderful and has organized for the ruby in the ring that I like to be replaced with a sapphire, and I absolutely love it. So, thank you again for your time, and for all your wonderful jewellery that made my decision a very tough one!

Happy Victoria day.
Regards,
Joanna L. B

Hello Jack,

I have been listening to you ever since you started advertising on the mighty 1010.

I have always listened to your auction but have never bid. But today I find myself looking for a gift for my wife who is 8 months pregnant. What better way to say I love you to your with then with jewelry? That's why I would like to bid on your current item.
Taso T

Dear Jack
Just a few words to thank you for having the Christmas special ....Purchase $1000.00 worth of merchandise & recieve a free cruise to the Bahamas. I was sort of sceptical of such a freebie for merchandise I needed anyways.
Three months later, I called you about it & you put me in touch with your cruise & vacation Specialist John Arancibia who took it upon himself to arrange not only the cruise but a southeastern tour that would knocks your socks off. The cruise was wonderful 4 nights & 5 glorius days on a beautiful cruise liner the Norwegian Sky. I could go on & on about how great a vacation we had but the real reason I'm writing is to tell you how impressed I was with excellant service I recieved when I was in your Keele St. store,The elderly gent was very accommidating & experienced , I liked him Immediately. I know that with the smiles I got Christmas morning, made it priceless & when the gift giving was finally over I was able to give my wife a cruise, she thanked me over & over & over again, So THANK YOU JACK I shall become a loyal & frequent customer,

I just received the pearls and I am thrilled!
Bill Carroll and Omni just found a new customer for life!
Thanks

Rob,
Thank you again for the help.
The results,once again,are spectacular.
Both Mary & I are delighted, and I expect John also will be thrilled.
Thanks for your guidance & suggestions.
A pleasure,as always,working with you.
Tim & Mary